SmartDrill specializes in data mining and the application of knowledge gained from the data mining process. We drill down to discover important patterns of information in client databases, and we also help to develop and implement actionable strategies based on the results of data mining, whether for Customer Relationship Management (CRM) or other business purposes.

This site tells you What We Do, Who Should Contact Us, and contains information on:

	Summaries of a few of the ways we have applied data mining to our clients' businesses
	The data mining process as it applies to various industries and a variety of problem areas
	Case studies demonstrating various uses of analytic techniques.
	A periodically updated series of tips and white papers about various data mining techniques; things to consider when undertaking particular types of data mining project; and how to avoid the dangers of poor analysis
	Links to other web sites of interest to people involved in data mining decision-making

What we do

SmartDrill assists our clients with the design, execution and implementation of data mining projects:

Data Mining Analysis.  The typical data mining process consists of: Issue identification and project design Data discovery, or the identification of key variables to be used in a data mining project Data extraction, which involves copying selected data from the client's master database into a database suitable for data mining Data analysis. Depending on the particular industry and the project objectives, this might include things such as market segmentation and targeting; predictive behavioral modeling; or assessment of the statistical significance and importance of results from a controlled experiment Results presentation, where we give management a clear, compelling picture of the results of the data mining effort, a set of strategic recommendations, and specific implementation action steps

Implementation Assistance, whereby we work closely with management to insure that the results of the knowledge discovery process are applied usefully within the organization

Who Should Contact Us

Anyone who needs to extract and apply more useful information from data should get in touch us. Here are just some of the industries in which our staff have consulted:

	Automotive
	Consumer packaged goods
	Energy suppliers / Deregulated Energy Retailers
	Financial Services (banking, insurance, investment brokerage)
	Healthcare
	High Technology
	Internet-based products and services
	Retailing
	Telecommunications
	Travel

Please visit again as we continue to add new information. In the meantime, if you have a question or an immediate need, feel free to get in touch with us by phone, mail or e-mail.

SmartDrill Data Mining
9 Avalon Drive, Suite 2
Marlborough, Massachusetts 01752-3576
U.S.A.
Contact: Peter Taves, Managing Consultant
Phone: (508) 485-2704
Fax: (508) 485-2706
E-mail: info@smartdrill.com